We are looking for
We are a fast-growing SaaS company serving leading pharmaceutical and chemical manufacturing companies around the globe. Our mission is to help customers drive operational excellence, improve communication, and accelerate digital transformation on the shop floor.
As an Account Manager (all genders), you will play a key role in expanding and developing our existing customer base by identifying growth opportunities and building long-term strategic relationships. Working closely with customers and internal teams, you will help maximize the value of our Seqonis platform while contributing directly to eschbach’s continued growth and success.
Your tasks
- Drive the growth and strategic development of existing costumer accounts within the pharmaceutical and chemical manufacturing industries.
- Identify, develop, and close upselling, cross-selling, and account expansion opportunities within existing customer organizations.
- Build and maintain strong relationships with decision-makers and stakeholders across multiple levels of the organization.
- Develop and execute account plans to achieve revenue growth and customer retention objectives.
- Manage the full sales cycle for contract expansions and additional business opportunities.
- Expand existing customer relationships to new sites, business units, and use cases.
- Conduct business reviews, strategic account discussions, and commercial negotiations.
- Maintain accurate sales forecasts, manage opportunities, and keep CRM activities up to date.
- Contribute to the company’s growth objectives by driving sustainable revenue growth and long-term customer success.
Your profile
Professional Qualifications & Experience- Several years of experience in Account Management, Key Account Management, or B2B software sales
- Experience within the chemical or pharmaceutical manufacturing industry
- Proven track record in growing existing customer relationships through upselling and cross-selling initiatives
- Strong understanding of manufacturing processes and the challenges faced by process industries
- Fluent German and English language skills, both written and spoken
Personal Competencies At eschbach, we value the right mindset just as much as professional qualifications- Strong customer focus and commitment to delivering value
- Excellent communication and negotiation skills
- Entrepreneurial mindset with a strong sense for identifying business opportunities
- Self-driven, structured, and results-oriented way of working
- Ability to build trusted relationships and collaborate effectively across teams and organizational levels
- Passion for driving customer success and sustainable business growth
Our offer
- Great team spirit – Work with colleagues who make collaboration fun and always have each other’s backs.
- Exciting Customers & Real Impact – Partner with leading pharmaceutical and chemical manufacturers and help drive their digital transformation initiatives.
- Personal development – We support your strengths and give you the space to grow both professionally and personally.
- Responsibility & creative freedom – With us, you’re encouraged to think ahead, contribute ideas, and help shape how we work.
- Feel-good workplace – Enjoy a modern, ergonomic office in the heart of Bad Säckingen, complete with a rooftop terrace, free parking, and plenty of cozy spots to work or relax.
- Team culture that connects – BBQs, Christmas parties & more – we love spending time together beyond work.
- Flexible working – Thanks to our home-office policy, you stay connected and productive even when working remotely.
- Snacks & soul food – Fresh coffee, fruit, and snacks are always available – plus, you can enjoy free, delicious lunch options from local spots in town.
Ready for the challenge?
Interested in joining our team?
Apply directly by clicking the "Apply for this job" button!
Contact person
Do you have questions? Contact Kira Hinkelmann (E-Mail:
career@eschbach.com)!
About us
We, eschbach GmbH with headquaters in Bad Säckingen & eschbach North America Inc. with offices in Boston, USA, help our customers digitally transform their operations by providing them with our Plant Process Management solutions. Our people-centered enterprise platform, Shiftconnector®, is the only software specifically designed for the process industry. For nearly 20 years, we have worked with global leaders in the chemical and pharmaceutical industry to continuously develop more advanced features that are designed for customers who need to optimize operations, ensure safety and increase performance. Since the release of Shiftconnector in 2005, we have been working to lead the industry forward by rethinking how people in process industries communicate, collaborate, manage workflows and drive improvement.
